1. The service
AEOHIT measures how AI answer engines describe your brand, scores that visibility, and writes optimisation artefacts such as llms.txt files, structured data and content suggestions. You remain responsible for what you publish on your own properties.
Service specification. What each plan measures (which AI engines answer which of your questions, and how often) and the allowances it includes are the current service specification, published on the methodology page. AEOHIT may adjust engines, measurement frequency and allowances per plan to maintain the quality and reliability of the service; the methodology page always shows the specification in force.
2. Who you contract with
AEOHIT is provided by ZFORB INTERNATIONAL - FZCO (Licence No. 69270, Dubai Integrated Economic Zones Authority; Business Park, DDP, PO Box 342001, Dubai, UAE), whatever currency you pay in. “AEOHIT”, “we” and “us” mean that company, which issues your invoices.
3. No ranking guarantees
AI engines are operated by third parties and change constantly. We do not and cannot guarantee any placement, citation, ranking or business outcome. We promise honest measurement and useful artefacts: nothing more, and nothing less.
4. Accounts
Sign-in is by a one-time email code. You are responsible for keeping access to your email account secure. Seats are for your team or, on the Agency plan, your client work.
5. Billing and trials
Prices are listed in US dollars. You can pay in US dollars or in your local currency (Indian rupees, euros, pounds sterling, UAE dirhams, Canadian, Australian or Singapore dollars), converted from US dollars at a monthly reviewed rate and rounded up to a clean price; your subscription stays in the currency you chose. Payments are taken by card through Stripe.
Pro starts with a 3-day trial for $5, or its price in your local currency, charged when you add your card; the trial fee is not refunded. The Pro price is charged on day 4 unless you cancel before then, in one tap, and then nothing more is charged. One trial per person and workspace. Growth, Agency, Autopilot Managed and the Fix Pack have no trial and start when you pay. The full price and charge date are shown at checkout. Cancel any time from Billing: paid periods run to their end and nothing renews. A tax invoice is issued where applicable; add your business tax id at checkout to have it on your invoice.
6. Refunds
All payments are final. Cancel any time: you keep access until the end of the period you paid for, and nothing renews. This covers every plan payment, the trial fee and the Fix Pack. Customers in the EU, EEA and UK ask us at checkout to start at once and acknowledge that they lose their 14-day right of withdrawal. See the Refund Policy.
7. Founding price
If a founding offer is shown when you subscribe, the first 100 paying customers keep their plan price for 24 months from their first charge, for as long as the subscription stays active. Cancelling ends the locked price. Price changes to other plans do not affect it.
8. Fair use
Plan quotas (brands, questions, scans, pages, briefs) are enforced automatically. Abuse of free tools, such as automated scanning or reselling grader results, may be blocked.
9. Your data
Scan results for your brands belong to you; you can export them from Settings. Aggregated, non-identifying answer data may be reused to run the shared measurement pool that keeps prices low.
10. Your AI business page
If AEOHIT hosts a business page for you (aeohit.com/b/…), its content is yours: it is built from the details you give us, you can edit, hide or download it at any time, and we add to it only what your plan describes, from those details. We may take a page down if its content is unlawful or breaks these terms, and we tell you when we do. The page is removed with your account.
11. Referral programme
Every workspace has a referral link. When a business you refer makes its first plan payment, you earn credit worth 20 % of every payment that business makes to AEOHIT for the 12 months that follow, applied to your next AEOHIT invoices. The credit is in the currency you are billed in (a payment in another currency is converted at the month’s reference rate, rounded down); if you are not on a paid plan yet, it waits and is applied to the invoices after your first plan payment. Credit is never cash: it has no cash value, cannot be paid out and cannot be transferred. The business you refer pays the normal price.
A referral counts only when the referred business’s first plan payment is made through your link by its verified owner; a click or a sign-up alone earns nothing. A business has one referrer: the link it checks out with, or else the first referral link it opened in the 30 days before. Referring yourself earns nothing — the same person, the same workspace, the same company email domain or the same payment card on both sides is not a referral. Credit from a payment that is refunded or disputed is taken back; if you have already used it, the amount is added to your next invoice. We may withhold credit we reasonably believe was earned by abuse.
We may change or end the programme with 30 days’ notice; credit you have already earned stays yours to use. See how referring works.
12. Liability
To the maximum extent permitted by law, our total liability is limited to the fees you paid in the three months before a claim. We are not liable for indirect or consequential losses.
13. Termination
You may cancel at any time. We may suspend accounts for abuse, non-payment or unlawful use, with data export honoured for 30 days except in cases of fraud.
14. Governing law
These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. Disputes go first to good-faith resolution at the support address on your invoice.