All payments are final
Every payment to AEOHIT is final: monthly and annual plan payments on every plan, Autopilot Managed included, the Pro trial fee and the Fix Pack. We do not pay back unused time or a payment you no longer want.
Cancel any time
Cancel from Billing, in one tap, with no call and no email. Your plan keeps working until the end of the period you paid for, and nothing renews after that. Changed your mind before then? Choose Keep my plan in Billing.
Pro trial: 3 days for $5
Pro starts with a 3-day trial for $5, or its price in your local currency when you pay in it, charged once when you add your card. The trial fee is not refunded. We show the plan price and the date of the first plan charge before you confirm. The plan price is charged on day 4; cancel from Billing before then, in one tap, and nothing more is charged. One trial per person and workspace. Growth, Agency and Autopilot Managed have no trial: they start when you pay.
Fix Pack
The Fix Pack is a one-time payment for work that starts as soon as it is paid. Nothing renews and there is nothing to cancel. The free check on our home page shows where you stand before you buy.
Customers in the EU, EEA and UK
We start the service as soon as you pay. At checkout you confirm that you want us to start at once with this line: “I ask AEOHIT to start now and acknowledge that I lose my 14-day right of withdrawal.” Without that confirmation the payment does not go ahead.
Questions about a payment
Reply to any AEOHIT billing email, or write to the support address on your invoice from your account email. Every payment is shown in Billing with its invoice, in the currency you paid in.